What are our terms of use?
We appreciate your decision to use the learning spaces offered by Centre for eLearning and Information Technology research Limited (company number 10200500357; registered office at 6138-3 Vimbe Close, ThornPark, Lusaka, 10101) (“we, us, our”). Our services include a wide range of content and courses, from primary education to tertiary education, created to facilitate learning of a wide range of subjects. These are accessible on I applications that can be downloaded on mobile, laptop, and/or tablet devices (“Apps”) and at our website https://c-eir.org (“Website”), as well as any other device, whether already in existence or yet to be created, that will allow you to access our content and courses. These devices, collective.
You confirm that you have read these Terms of Use (“Terms”) in order to utilize our Services, regardless of whether you are a current or past user. Every time you use our Services, you confirm that you have read, understood, and accept these Terms as well as our Privacy and Cookie Policies. We reserve the right to occasionally update our Terms. To let you know when we last updated the Terms, we will post a date at the top of this page indicating the date on which each modification was made. This also holds true for our cookie and privacy policies. You agree to such revisions if you use our Services after they have been made and keep doing so.
Please do not register to use, access, or continue to use our Services if you do not agree to comply with these Terms. We advise printing a copy of these Terms for your records. If you violate our Terms in accordance with paragraph 13, we reserve the right to discontinue your access to the Services.
Unless expressly specified otherwise, these Terms shall apply to any new functions, tools, or resources that are released in connection with the current Services.
To implement technological changes or make enhancements, we may update the Services or may demand that you update the Services; nevertheless, the Services must always correspond in all material respects to the description provided.
By using our services, you certify that I you are at least 13 years old and (ii) you will not use them in a way that violates any local, state, federal, or international laws or regulations.
You must create an account (“Account”) by either: I signing up with an active social networking account (such as, but not limited to, Facebook, Weibo, and Google Plus); or (ii) supplying a username, a working email address, and any other details we may occasionally need. You are entirely responsible for any activities that take place under your Account, as well as for preserving the confidentiality of your Account information. Your Account may not be shared with or transferred to anyone else; it may only be used by you. Any suspected or actual unauthorized use of your Account or any other security breach must be reported to us right away via our Contact Us page.
You can build an online profile (a “Profile”) if you have an Account. You acknowledge that I you will give accurate, current, and complete information when creating your Profile and (ii) you will take personal responsibility for the information you include there. If we reasonably suspect that any information you give in your Profile is false, inaccurate, or violates our Terms, we have the right to delete your Profile and suspend or terminate your Account.
Your privacy is very important to us. Any personal information you give us when creating an account will be governed by our privacy and cookie policies, which are incorporated into these terms and can be found at https://c-eir.org/privacy-policy/. You are aware that by using the Services, you consent to this information being collected and used (to the extent permitted by the Privacy and Cookie Policies). You also comprehend, agree, and recognize that any personal information you include in your Profile is given at your own risk and belongs in the public domain. We assume absolutely no liability for how you or anyone else uses any personal information you disclose on your profile.
This website is not intended for children and does not seek to collect personal information from children under the age of thirteen, to the extent that the Children’s Online Privacy Protection Act of 1998 is deemed to apply to us. Through our Contact Us page, you can always request access to and/or correction of your personal data or data pertaining to your children.
All content made available through the Services, with the exception of User Content (defined below), is either owned by us or is licensed to us by a third party. This includes the right to sue for passing off, design rights, reports, data, databases, tools, code, photographs, pictures, videos, interfaces, web pages, designs, text, graphics, images, information, software (“Software”), audio and other media files, their selection and arrangement, materials, and all other intellectual property rights. You understand and agree that utilizing Our Content is explicitly forbidden, with the exception of the limited license we give you under clause 6 to use Our Content in conjunction with the Services. We have registered our company name and logo as a trademark/service mark, “Centre4eLearning.”In the event that our website or apps contain trademarks, service marks, or logos of other businesses, they are the respective businesses’ trademarks, service marks, or logos. Regarding our trademarks, service marks, and logos, as well as the trademarks, you are not given any general rights or commercial licenses.
Subject to your compliance with these Terms, we grant you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use Our Content for the exclusive purpose of using the Services for your own personal, non-commercial use (“Licence”). Your Licence to use Our Content is restricted to use of the object code of the Software, and it is a condition of the Licence that, except where permitted under applicable law, you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, rent, lease, loan, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to access the Apps or the Website by any means other than through the interfaces that are provided by us for use in accessing the Service.
The Services may contain third-party owned content and links to other websites, including Facebook and Google Plus (“Third Party Websites”). We do not endorse, sponsor, recommend, or otherwise accept responsibility for any Third Party Websites. In addition, Third Party Websites are not under our control and we are not responsible for the content or privacy practices of the Third Party Websites, including, without limitation, links contained on Third Party Websites or any changes or updates to Third Party Websites. We may provide third party content and Third Party Websites to you only as a convenience, and the inclusion of such third party content and Third Party Websites is not an endorsement by us in favour of any third party. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through Third Party Websites. We have no responsibility for the content on Third Party Websites that you may find or access when using our Services. Content available on or through Third Party Websites may be protected by copyright and the intellectual property laws of any country.
We encourage you to participate in the process of creative learning and sharing in a spirit of joy, generosity and politeness by posting in the public areas of our Website and on your Profile. Any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials which you post, upload or transmit in any way either publicly or privately via the Services (“Post, Posting”) is your user content (“User Content”). You warrant and represent that any User Content you do Post is either yours or you have the necessary permission from the relevant third party to Post the User Content. You are solely responsible for all User Content that you Post and we accept no responsibility at all for any loss or damage of any kind incurred as a result of any User Content that you Post and which is made available via the Services.
By Posting User Content during your use of the Services, you grant to us an irrevocable, perpetual, non-exclusive, royalty free, transferable, worldwide licence (together with the right to sub-licence) to use, copy, translate, reformat, prepare derivative works from, incorporate into other works, excerpt, to distribute, to publicly display, in whole or in part, the User Content for the provision, delivery and promotion of the Services by us (“User Content Licence”).
We actively monitor User Content Posted via the Services and we reserve the right to remove any User Content that is Posted and is deemed by us in our reasonable opinion or has been notified to us as being the following (“Inappropriate Content”):
Although we actively monitor and may pre-screen some User Content, Inappropriate Content may not come to, or be brought to our attention immediately. You acknowledge and represent that by using the Services, you may be exposed to Inappropriate Content. We accept no liability in any way for any Inappropriate Content Posted and available via the Services. We reserve the right (but not the obligation) in our sole discretion to refuse, move or delete any User Content we consider Inappropriate Content that is brought to our attention and breaches these Terms.
You are entirely responsible for the User Content that you Post. We do not guarantee the accuracy, or integrity or quality of any User Content posted by other users. You represent and warrant that the User Content which you post and your use of the Services shall not:
You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Services, the server(s) on which our Services are stored or any server, computer or database connected to our Services. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.
You acknowledge and agree that we may preserve User Content and may also disclose User Content if required to do so by law, or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any User Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of us, our users and the general public.
Our Content can initially be used for free though most of it you pay a small amount to have access. This includes early learning subjects and content. If you decide to advance your learning, we have a range of prices for each course or topic, and there are options that best meet your needs. Our pricing for the courses and/or lessons are available to view on our website at https://c-eir.org/courses/ (“Pricing”). Our Pricing is subject to different courses, topics, programs and promotions, and we therefore reserve the right to update our Pricing from time to time.
You acknowledge that, if we change the Pricing, this will not affect your existing purchase, therefore, if you have signed up for a course at a certain price, any price changes will not affect any current course or any Renewals.
Please note that the following conditions apply for Renewals of the Plans:
You can keep track of your subscription by locating your settings page on your Profile, selecting the ‘Account’ tab which will display the expiry date of your subscription. You may cancel your subscription at any time by locating your settings page on your Profile, selecting the ‘Account’ tab and selecting “Cancel Plan”.
We offer a 30-day money-back guarantee, where we provide you with a full refund if you are not satisfied with our Services and where you have selected the Quarterly Plan or the Annual Plan. To be eligible to receive this refund, you must contact us within thirty (30) days from the date you activated your Quarterly Plan or Annual Plan. If you do not contact us within this thirty (30) day period, you will not be eligible for a refund. We will not be able to refund you, if you have paid the Fees using any third-party scripts or products that anonymise personal payment details, including but not limited to, Apple App Store payments. In this instance, you will need to contact the relevant third-party directly. If you have selected Monthly Plan, you are not eligible for a refund under our 30-day money-back guarantee.
You also have a legal right under the Consumer Contracts Regulations 2013 to change your mind, without giving us a reason, and cancel your subscription (this includes Monthly Plan, Quarterly Plan and Annual Plan) within fourteen (14) days of the date you activated your plan in order to receive a refund. If you want to cancel your subscription within this fourteen (14) day period, you can do so via our Contact Us page.
Please note that the refund options stated above do not apply to Renewals. Also, we do not offer refunds or partial refunds outside of the refund options stated above. Any refund requested will result in payment being made into the account you used to pay the Fees within fourteen (14) days.
You can delete your account and terminate your use of the Services at any time by locating the ‘delete profile’ option in the settings section of your Profile. Once you have deleted your Account, your Licence will be revoked and you will no longer have access to your Profile and we will delete all of the information contained in your Profile. Please be aware that due to technical reasons beyond our control, it might take some time until your personal information disappears completely from search engines (such as Google). We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the cancellation of your Profile and that the User Content Licence shall not be revoked or terminated. If you have an active subscription when you delete your Account, you will not receive a refund for any time remaining on your subscription.
We reserve the right to modify, temporarily suspend or permanently delete your Account and terminate your access to the Services if we have reason to believe that you have breached or acted inconsistently with the Terms. Following termination, your Licence will be automatically revoked and we reserve the right to delete your Account, erase all or any information on your Profile and discard any of your User Content. You agree that we shall not be liable to you for any modification or discontinuance of the Service. Due to technical reasons beyond our control, it might take some time until your personal information disappears completely from search engines (such as Google). We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the termination of your Account and that the User Content Licence shall not be revoked or terminated. If you have an active subscription when we terminate your Account, you will not receive a refund for any time remaining on your subscription.
We, our officers, employees, contractors, suppliers, affiliates, agents and licensors do not guarantee that our Services, or any content therein, will always be available, uninterrupted and free from bugs or viruses and you should use your own anti-virus software. You are responsible for configuring your information technology, computer and mobile phone programmes and platform to access any of our Services. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, but this may not be possible.
You understand and agree that the Services are provided “as is” and that you use the Services at your own risk. To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to any implied warranties of fitness of the Services for a particular purpose. We do not make any representation or warranty of any kind and do not assume any responsibility for any improvement of your language learning or your learning of any other subject by use of our Services, accuracy of Our Content, User Content or any other content available by use of the Services. Access to the Services may be slow, limited or unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance, or for any other reason beyond our reasonable control.
Our Content and User Content available by use of our Services is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
You acknowledge and warrant that we, our officers, employees, contractors, suppliers, affiliates, agents and licensors are not and shall not be liable to you for any damages, including but not limited to loss of profit, inaccurate results, loss or corruption of Your Content or any data, data being inaccurate, the cost of recovering any data or Your Content, inability to access the Services, the cost of substitute services, claims by third parties for any damage to computers, software, modems, telephones or any other property, indirect, incidental, special, consequential or exemplary damages, even where we have been advised of the possibility of such damages. We only provide our site for consumer private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
The maximum aggregate liability of us to you in relation to any paid Services (whether such liability arises in contract, tort (including negligence), breach of statutory duty or otherwise) shall, to the fullest extent permitted by applicable law, not exceed the total amount of the Fees paid by you to us for the Services in the 12 months prior to the initial action giving rise to the liability, which is an aggregate limit that will not increase according to the number of claims brought by you. If no Fees have been paid by you and your use of the Services has been limited to the free Services, you shall not be entitled to any damages of any kind.
If you have a dispute with another User relating to, arising from, or in any way connected with use of the Services, you release us from all claims, demands and damages of any kind or nature arising out of or in any way connected with such dispute.
You agree to indemnify and hold us, our officers, employees, contractors, suppliers, affiliates, agents and licensors harmless from any losses, damages, cost, expense (including reasonable legal fees) or other liability, arising out of any claim, demand, allegation or proceeding brought by any third party due to, or arising out of your User Content, your use of the Services, your connection to the Services, your breach of the Terms, or your violation of any rights of another person or entity.
These Terms and the relationship between us and you are governed by the laws of England and Wales without regard to any conflict of law provisions of any jurisdiction. You agree to submit to the exclusive jurisdiction of the English and Zambian courts, except that we may seek injunctive relief in any jurisdiction in order to enforce our rights under these Terms.
Under these Terms no person other than us and you shall have any rights in relation to your access and/or use of the Services, provided that our third party licensors may take action against you to enforce any infringement of their intellectual property rights or other rights.
If we fail to exercise or enforce any rights or provision of the Terms, this shall not constitute a waiver of such rights or provisions. If any provision of the Terms are found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
You agree that these Terms represent the entire understanding between us and you and these Terms supersede any previous agreements, promises, assurances, warranties, representations and understandings, whether written or oral, between us and you.
Any notices or other communication given by you to us shall be done via our Contact Us page and shall be deemed to have been received at 9.00am on the next business day after the message was sent.
Please contact us with any question you might have about these Terms via our Contact Us page using the subject “Questions about Terms”. Please also report any suspected or known violations of these Terms via our Contact Us page using the subject “Violations of Terms”. If you wish to notify us about any suspected copyright infringement of any third party, please send a message via our Contact Us page using the subject “Copyright notification”.
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